Reduce support requests and create happier customers

HelpShelf combines all of your support resources into one gorgeous widget and then makes sure that it's available when it matters the most.

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We work with the tools you're already using

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon.

  • How to connect your social accounts

    A short guide to show you how...

  • I can't find my login details

    Follow these steps to recover your...

  • Setting up your first event

    In this video walkthrough we will...

  • Product roadmap write-up

    Our latest blog post on what's coming up...

  • Webinar recording

    Check out our record live demo and Q&A...

  • Feature request: Export data (23 votes)

    Share your opinion on this feature...

Help your customers find the content they need

Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest.

Clever learning engines to ensure the best content is surfaced

Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.